How to prepare for a doctor's appointment with an aging parent
Appointments are short and information-heavy. A little preparation helps you get the most from the time, and a good habit afterwards makes sure the rest of the family hears what was said. This guide is general information and does not replace your parent's own clinicians.
Before the appointment
Confirm the logistics. Check the time, the address, the doctor's name, how your parent will get there and whether they need to fast or bring anything. If family live in other time zones, write the time with the time zone so nobody joins at the wrong hour.
Agree who is going. Decide who attends and who will take notes. If your parent has capacity, ask what they want. The National Institute on Aging (NIA) notes that most doctors' offices and hospitals have a consent form, sometimes called a HIPAA release, that says who may see a person's private health information, so ask how to arrange that before the visit.
Write down what has changed. Doctors work from what they are told. Collect, from the care journal or your own notes:
- New symptoms, when they started and how often they happen
- Changes in eating, sleeping, mobility, mood or memory
- Falls or near-falls
- Anything that is better or worse since the last visit
Update the medication list. The NIA advises bringing a list with the name, dose and schedule of every medicine, vitamin, herbal remedy, non-prescription medicine and supplement, including ones other doctors prescribed (see keeping track of medications).
What to bring
- Photo ID and insurance or benefit cards
- The current medication list
- A short written list of questions, most important first
- Notes on recent changes
- Results, letters or discharge papers from other providers
- A note of any legal documents that give you a role (see care documents)
- Glasses, hearing aids and a snack or water if it is a long visit
- A notebook or your phone to record what is said
In Australia, Carer Gateway suggests bringing the person's Medicare card and any concession or health fund cards, test results and referrals, and a list of their current medicines, and writing questions down beforehand; it points to Healthdirect's Question Builder for ideas.
Questions worth asking
Pick the ones that matter for your parent's situation.
- What is the most likely cause, and what are the other possibilities?
- What do we need to do next, and by when?
- Are any medicines changing? What are they for, and what should we watch for?
- Is there anything my parent should avoid doing?
- When should we call, and who do we call? What counts as urgent?
- When is the next appointment, and what should we prepare?
During the visit
Tell the main concern first and write down your questions beforehand with the most important first, as the NIA suggests. Take notes on what the doctor recommends and share them with the other caregivers afterwards. Let your parent answer the doctor's questions where they can, and respect their privacy, including leaving the room if they ask. If the doctor does not speak your parent's language, the NIA suggests asking the office to arrange an interpreter, and calling ahead because they may need notice. Repeat the plan back in your own words: “So we will do X, and call if Y.” If you do not understand a word, ask what it means.
Straight after
Write down what you were told while it is fresh. Update the medication list and the task list, and share a short summary with the family. A good summary includes the date, who attended, what was said, any changes to medication, and the next steps with owners and dates.
Tip: book the follow-up before you leave, and add it to the shared calendar with the time zone, the location and who is going.
Make it a routine
The families who find appointments easiest tend to follow the same short routine each time: prepare, attend, write up, share. It also means that whoever goes next has the latest picture.
Share the work with your care circle
Kinship Guard stores each appointment with its time zone, location and a responsible person, so the family knows who is going and when.
Free to download · iPhone, iPad and Android
Sources
- Taking Someone to a Doctor's Appointment: Tips for Caregivers · National Institute on Aging, NIH, content reviewed 12 October 2023
- Taking Medicines Safely as You Age · National Institute on Aging, NIH, content reviewed 22 September 2022
- Going to a health appointment · Carer Gateway, Australian Government, last updated 23 October 2024
- Care options, choosing the best plan for you and the person you care for · Employment and Social Development Canada, date modified 27 August 2024
Facts about health, law and services in this guide are paraphrased from these pages, read on 1 November 2026. Where a source describes one country's rules, check your own country's official service.
This guide is general information. It is not medical, legal or financial advice. Rules and services differ by country and state, so check with a qualified professional about your situation.
Related guides
- How to keep track of an aging parent's medications as a familyPractical ways for families to keep track of an elderly parent's medications: one up-to-date list, a clear schedule, dose confirmation and who to ask.
- A care documents checklist for family caregiversA checklist of documents family caregivers commonly need for an aging parent, from ID and insurance to legal papers, and how to store them so you can find them.
- How to make an emergency information sheet for an aging parentWhat to put on an emergency information sheet for an elderly parent, where to keep it and how to share it so paramedics, hospital staff and family can use it.